Shipping Information

Shipping Options

Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

• Standard items: 1-2 business days
• Custom/personalized items: 3-5 business days
• Pre-order items: Processing time varies (specified on product page)

Domestic Shipping (US)

We ship to all 50 states, including Alaska and Hawaii. Additional shipping time may apply for Alaska and Hawaii deliveries.

• Free shipping on orders over $75
• Tracking information provided for all orders
• Signature required for orders over $200
• PO Box delivery available for standard shipping only

International Shipping

We currently ship to the following countries:

International shipping rates and delivery times:

• Standard International: $15.99 (10-15 business days)
• Express International: $29.99 (5-7 business days)
• Customs fees and duties are the responsibility of the customer
• Delivery times may vary due to customs processing

Order Tracking

Once your order ships, you'll receive:

• Email confirmation with tracking number
• SMS updates (if phone number provided)
• Real-time tracking through our website
• Delivery confirmation

Shipping Restrictions

Please note the following restrictions:

• We do not ship to freight forwarders
• Military APO/FPO addresses require standard shipping
• Some items may have shipping restrictions due to size or weight
• Hazardous materials cannot be shipped internationally

Delivery Issues

If you experience any delivery issues:

• Check with neighbors or building management
• Verify the shipping address on your order
• Contact the carrier directly using your tracking number
• Reach out to our customer service team for assistance

We're not responsible for packages marked as delivered by the carrier, but we'll work with you to resolve any issues.

Contact Us

Questions about shipping? Contact our customer service team: